Frequently Asked Questions

UXFix is an in-app bug reporting tool that helps your team understand and reproduce issues. It brings the user’s description together with session replay and technical evidence in a private workspace.

Create a workspace, configure your allowed domain, and add the UXFix script to your website. Users can then report problems directly from the page where they happen.

Reports include the user’s description, recent session replay, console errors, failed network requests, and context such as the page URL, browser, and viewport. This gives your team evidence to investigate the issue.

Session replay lets your team review the interactions leading up to a report and see what the user experienced. Combined with technical evidence, it helps you understand the sequence of events and reproduce the problem.

UXFix hides password fields from session replay by default. At your workspace’s request, we can also exclude specific page elements (DOM elements) from recordings to help keep sensitive information private.

Yes. The Standard plan includes AI-powered bug summaries to help your team quickly understand reported issues and the captured context.

Issue tracker integrations are included in the Standard plan. Explore available integrations.

Both plans include in-app reporting, session replay, and technical evidence. Standard adds AI summaries, issue tracker integrations, and higher limits for reports, team seats, and allowed domains. Compare plans.

UXFix offers a free trial. Visit the pricing section to compare plans, check the current trial details, and get started.