Report without leaving the page
Users explain the problem while the page, action, and outcome are still fresh.
Get StartedBug reporting software for product teams
Turn every user report into a bug your team can reproduce
UXFix combines an in-app reporting widget with session replay and technical evidence. Instead of asking users for screenshots, browser details, and reproduction steps, your team receives the context needed to investigate from the start.
- In-app reporting
- Recent session replay
- Technical evidence attached
From vague feedback to reproducible evidence
Give developers the context a useful bug report needs
A message like “checkout is broken” identifies a problem, but it does not explain what happened. UXFix keeps the user’s description at the center and adds the evidence your team would otherwise need to collect through follow-up questions.
Replay what led to the issue
Review recent interactions to understand the sequence before the report was sent.
Inspect technical evidence
See failed requests, console errors, page details, and browser context together.
Evidence included
More useful than a screenshot alone
Screenshots show the final state, but they often miss the sequence and technical cause. UXFix connects what the user reports with what the browser experienced, giving product, support, QA, and engineering teams a shared starting point.
Sensitive password fields are masked, and replay capture begins only after the user has accepted the reporting notice.
Every report can include
- The user’s recent interactions and page state
- Console errors and failed network requests
- Page URL, browser, language, and viewport details
- The reporter’s own description of the problem
How UXFix works
A shorter path from report to resolution
Keep reporting simple for users while giving the team investigating the issue a structured, evidence-backed workflow.
- 01
Add the reporting widget
Install one lightweight script on your website and connect it to your private UXFix workspace.
- 02
Let the user report in context
The user describes the issue without leaving the page where it happened or recreating every detail from memory.
- 03
Review replay and evidence
Your team sees the recent interaction replay alongside browser context, console errors, and failed requests.
- 04
Turn evidence into action
Create a clear summary, identify the likely reproduction path, and send the issue into Jira when it is ready.
Connected workflow
Keep investigation and delivery connected
Generate a concise bug summary from the captured evidence and move confirmed issues into Jira without rewriting the report by hand.
From UXFix evidence to a Jira issue
Review the report first, preserve the original user context, and create a Jira issue when the team has enough information to act.
Common questions
Bug reporting tool FAQ
What is a bug reporting tool?
A bug reporting tool collects information about a software problem so a team can understand, reproduce, prioritize, and resolve it. UXFix combines the user’s report with recent session replay and browser evidence.
Does UXFix capture console and network errors?
Yes. UXFix can attach console errors and failed network-request details captured around the report, along with page and browser context.
Does UXFix record passwords?
No. Password fields are masked and are not tracked by the reporting widget.
Can UXFix create Jira issues?
Yes. Supported plans can generate an evidence-based bug summary and create a connected Jira issue from a reviewed UXFix report.
Start with better evidence
Make the next bug report easier to reproduce
Install UXFix, invite your team, and try the complete reporting flow free for 14 days.